THE ABILITY to capture a complete on-line transaction for future analysis is becoming increasingly important.
WORKSTATION SCREEN RECORDING is becoming more widespread for two very different reasons: financial services regulators in many markets are beginning to insist that screen activity such as on-screen trades and instant messaging is recorded; and call centre managers are using screen recording to evaluate the performance and training needs of their agents and optimise call centre workflow.
TO ADDRESS THESE NEEDS, Weston Digital Technologies has developed Reflection™ - the advanced screen recording component of SYMPHONY™. Reflection™ is enabling organisations to document a range of activities that take place on their users' screens. It's also enabling financial trading organisations to ensure that they have recorded all of the communication in which their traders engage.
OFFERING UNRIVALLED EFFICIENCY, Reflection™ achieves pixel-perfect results with truly lossless compression. It achieves astonishing levels of data compression whilst placing exceptionally low demands on the host processors. Reflection™ can be deployed in environments where multi-head monitors are in use and each monitor can be recorded independently. As with all other multi-media managed by SYMPHONY™, Reflection™ enables supervisors to monitor their agents' screen activity in real time.