SAFETY FOR EMPLOYEES AND THE PUBLIC is the overriding concern for transportation providers across the world.
TRANSPORTATION PROVIDERS are having to cope with increasing customer demand combined with aging infrastructures that are often difficult to extend. Despite their excellent safety records, occasional well-publicised accidents create pressure for these organisations to be able to provide evidence of their actions during these and other incidents. For example, in the UK the Train Operating Companies (TOCs) are expanding this safety-oriented technology throughout their operations, extending from CCTV cameras in booking halls and train concourses to recording solutions in signal boxes and control centres. WESTON DIGITAL TECHNOLOGIES' solutions are deployed extensively across the UK rail network and other transport sectors. Our technology is employed to record communications events in Signal boxes and at Control Centres that interface with the TOCs to schedule rail movements. Recent projects include the implementation of a unique contact-centre solution combining both IP and TDM telephony recording and playback. OTHER TRANSPORTATION CLIENTS include many of the UK's TOCs and road transport companies. Many long-service clients having implemented our recording solutions are moving ahead with deeper applications integration to implement and improve best practice, review, test and train staff, and investigate incidents where they occur.